Back to home

Effective date: July 3, 2026

Terms of Service

Version: terms-2026-07-03

Effective date: July 3, 2026
Version: terms-2026-07-03

1. Agreement

These Terms of Service ("Terms") govern access to and use of Genie Card websites, admin portal, APIs, and related services (collectively, the "Service") operated by GenieCard LLC, a Florida limited liability company ("GenieCard," "we," "us").

Genie Card is an AI-powered digital business card platform. Card owners configure a branded card with an AI assistant; visitors open a link or scan a QR code to chat, ask questions, and share contact details. The platform includes admin tools for CRM, knowledge bases, missions, and analytics.

By creating an account, clicking "I agree," or using the Service, you accept these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

Website: https://geniecard.ai
Legal contact: legal@geniecard.ai
General contact: admin@geniecard.ai

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. The Service is a business tool, not directed to children.

3. The Service

Genie Card provides:

  • Digital business cards with unique URLs and QR codes
  • AI conversational agents for public visitors (text and optional voice)
  • Knowledge-base grounding (upload documents to inform answers)
  • CRM lead capture, pipelines, and tasks
  • Admin portal, missions/workflows, and related analytics

Features may change over time. We may add, modify, or discontinue features with reasonable notice when required.

4. Accounts and security

You are responsible for:

  • Accurate registration information
  • Safeguarding credentials and API keys
  • All activity under your account
  • Configuring agents appropriately for your industry and jurisdiction

Notify us promptly at legal@geniecard.ai of unauthorized access.

5. Subscriptions and billing

Paid plans are billed per activated AI card through Stripe at the prices shown on our pricing page at checkout (currently USD $49.99 per card per month or USD $499 per card per year, subject to change with notice). Subscriptions renew automatically unless cancelled. Taxes may apply. Refund terms are described at purchase or in your order confirmation.

6. Acceptable use

You must comply with our Acceptable Use Policy. You may not use the Service to violate law, infringe rights, distribute malware, harass others, scrape without permission, or attempt to bypass security or rate limits.

7. AI-specific terms

  • AI outputs may be inaccurate or incomplete ("hallucinations"). They are not legal, medical, financial, or other professional advice.
  • You are responsible for reviewing AI interactions with your end users and for disclosures required in your jurisdiction.
  • You must not represent AI agents as human beings without clear disclosure.
  • Configure agents responsibly, especially in regulated industries (legal, health, immigration, credit).

See our AI Transparency Notice.

8. Your content

You retain ownership of content you upload (card profiles, knowledge documents, instructions). You grant GenieCard a limited license to host, process, and display content solely to provide the Service, including sending content to subprocessors such as Google Cloud for AI inference.

You represent that you have rights to your content and that its processing under these Terms will not violate third-party rights.

9. Our intellectual property

GenieCard owns the Service, software, branding, and documentation. These Terms do not grant you ownership of our IP.

10. Third-party services

The Service integrates with third parties (Google Cloud, Firebase, Stripe, etc.) listed in our Subprocessor List. Their terms may apply to your use of those integrations.

11. Data processing

Where you process personal data of your customers through Genie Card, you are typically the controller and GenieCard is the processor. Our Data Processing Agreement applies when you accept it or when required by applicable law.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENIECARD WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING FROM THE SERVICE IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE FEES YOU PAID TO GENIECARD IN THAT PERIOD (OR USD $100 IF YOU USE A FREE TIER).

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted.

14. Indemnification

You will defend and indemnify GenieCard against claims arising from your content, your end users, your breach of these Terms, or your misconfiguration of agents.

15. Termination

Either party may terminate as described in your subscription or by closing your account. We may suspend access for violations or security risks. Upon termination, you may export data during any grace period we provide; thereafter we delete or anonymize data per our Data Retention Schedule.

16. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, excluding conflict-of-law rules. Exclusive venue for disputes will be state or federal courts located in Florida, unless otherwise required by mandatory consumer protection law in your jurisdiction.

17. Changes

We may modify these Terms. Material changes will be notified via email or in-product notice. Continued use after the effective date constitutes acceptance where permitted.

18. Miscellaneous

If any provision is unenforceable, the remainder remains in effect. These Terms are the entire agreement regarding the Service. You may not assign these Terms without our consent; we may assign in connection with a merger or sale.

GenieCard LLC — Florida, United States — geniecard.ai — legal@geniecard.ai